Never miss a booking.
Atelier audits every call, DM, form, and follow-up your spa misses — then closes the gap with a done-for-you response service that answers in under 60 seconds, 24/7.
Built for U.S. medical spa owners. Setup in two weeks.
- Missed inquiries (last 30d)
- 47
- Avg response time
- 14h 22m
- Est. revenue at risk
- $11,250/mo
32% of the calls your spa gets go unanswered.
In healthcare, nearly a third of inbound calls miss. 85% of those callers don’t call back. The average med spa loses $7,000–$25,000 a month to dropped inquiries — calls during procedures, DMs after hours, forms that quietly go to a busy inbox. Most owners can’t see any of it.
Sources: CallRail, From conversations to conversions, 2025. AmSpa, State of the Industry, 2024.
We test your spa before we ever talk to you.
Before any call, we submit a real inquiry to your website, watch how your Google profile and Instagram handle it, check the Meta Ad Library, and run the same probes on your two closest competitors. The report shows you exactly when we reached out, when you replied, and what they did differently. No login. No PMS access. About a day to assemble, two minutes to read.
- Web Form Response TimeAmber
- Google Business ProfileGreen
- Instagram ActivityRed
- Meta Ad ActivityAmber
- Competitor ComparisonGreen
Three steps. No software to install.
Audit.
We test your phone, DMs, and online presence the way a real patient would. You get a written report and a 30-minute walkthrough.
Install.
If it makes sense, we install the conversion layer over about two weeks. Week one: the front-desk responder on your website. Week two: Instagram DM coverage, a missed-call texter, and a two-week nurture sequence — plugged into the scheduler you already use.
Recover.
Every web form, DM, and missed call gets answered within 60 seconds, 24/7. You get a monthly report showing inquiries received, consultations booked, and revenue recovered.
Med spas that stopped leaking.
“We were losing maybe twenty bookings a month and didn’t know it. Atelier’s audit flagged it in the first week. Three months later we’ve added a second injector.”
“Our DMs were going dark every Sunday night. Now they get answered in under a minute and most of those people book.”
“I stopped checking my phone at 9pm because I knew nothing was falling through. That alone is worth the retainer.”
“Atelier paid for itself in eleven days.”
“I finally trust the front desk experience again.”
One plan. Priced like a part-time hire.
- Free initial audit
- Front-desk response on web, Instagram DM, and missed calls — under 60 seconds, 24/7
- Booked consultations dropped into your existing scheduler
- Two-week nurture sequence for inquiries that don’t book
- Done-for-you setup and integration in about two weeks
- Monthly recovered-booking report
- Month-to-month. Refund the first month if we don’t recover our fee in booked consultations.
Get your free audit →
Month-to-month. No long-term contract. If we don’t recover our fee in your first month of booked consultations, we refund it.
Built by operators, not marketers.
Atelier was started after watching too many premium medical spas pour money into Meta ads only to have inquiries fall through at the front desk. We’re not an agency. We don’t run your ads, manage your SEO, or send you a forty-slide strategy deck. We build the quiet infrastructure that catches every booking your team can’t get to — so the patients you already paid to find actually walk in.
— The team at Atelier
What owners ask.
We only need your website URL. Everything we run is on public signals — no PMS access, no patient data, no logins required. You get the report within 24 hours.
Yes. Atelier sits beside Boulevard, Aesthetic Record, Mangomint, Vagaro, Pabau, and most others. We don’t replace your PMS — we close the gap around it.
Yes. All voice, SMS, and data infrastructure runs on BAA-covered providers. We don’t store PHI beyond what your booking software already holds.
Keep them. Atelier doesn’t run ads, do SEO, or manage your social. We catch the inquiries they send you that your team can’t get to in time.
Under 60 seconds for calls, DMs, and form fills — 24/7. The industry-best benchmark is five minutes. Most medical spas average more than fourteen hours.
No. Month-to-month from day one. If we don’t recover our fee in your first month of booked consultations, we refund it.
About two weeks. Week one we install the front-desk responder on your website. Week two we add Instagram DM coverage, a missed-call texter, and the two-week nurture sequence. You approve the voice, services, pricing, and what we can and can’t book on your behalf before anything goes live.
Yes. We script every response in your voice, with your services, pricing tiers, and boundaries. You approve recorded samples before anything goes live.
See where your spa is leaking.
It’s free. It’s specific to your spa. It takes 20 minutes to read.
No card. No calendar gymnastics. Just a real audit.